Lambda Chi Alpha uses several third-party web-based services. One of which is RegOnline, a service that enables our office to process event registrations and credit card payments online.
In many cases, RegOnline works as expected. Users visit their site to register for an event and our staff is able to manage their registration. When it comes to printing name badges, however, RegOnline falters.
RegOnline’s name badge widget runs on Active X, which as you know, requires a Windows OS and Internet Explorer. But wait, there’s more; the badge widget also requires that the user has Administrative privileges.
Requiring users to have Windows and IE is frustrating, but tolerable. But requiring them to also have Administrative privileges is bad business. In our office of 35 employees, only three folks have such privileges, and that’s our IT team. I suspect most businesses operate this way.
For a company whose sole business resides on the web, it baffles me to find unnecessary audience-narrowing services such as RegOnline’s badges.